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Warranty: 12
months (1 year ) Our warranty on surveying batteries
begins with the ship date and extends to a full 12 months. For the first 30 days, if you are not
happy with the product - you may request a return for service.
We will rebuild it a no charge, or remove the cells and give you a full
refund. (Our choice). For 90 days, battery failure due to the
workmanship is repaired free of charge. Cell performance: If
there is a problem with performance of the cells, the battery must
be sent to us for examination and testing. If the cells have
been damaged by charging with other than the original equipment, or by
water damage, or impact, or other improper use; the failure is not covered
by this warranty. If 70% of the cell capacity cannot be
achieved by charge-discharge cycling - we will rebuild the battery
at a cost equal to the prorated value of the full cost of rebuild service
for that item. The following examples illustrate the
formula for charges: For the first 90 days Primecell will pay
a maximum of 75% of the cost of rebuild service. After 90 days
Primecell pays 75% Customer pays 25% ~ After 180
days Primecell pays 50% Customer pays 50% ~ After 330
days Primecell pays 10% Customer pays 90% ~ After 365 days
the warranty is expired. This warranty is limited to the
battery. It does not include repair of products that the battery is
connected to, or used in conjunction with. This warranty does not
include refund of any shipping charges. Requests for Warranty Return
Authorization may be made by email to
sales@primecell.com or by telephone to 814 623 7000. |